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Community Information

Institute PhotoHIRE OF THE INSTITUTE
The Institute is owned by the Council and anyone wishing to hire a room or the hall can do so by contacting the caretaker, Mr Brian Howells on 07891238293. The charge for the hire of a room is £10.00 for a 3 hour session or part thereof. The charge for the hall is £15.00 for a 3 hour session or part thereof. On a weekend the charge carries a premium of £10 (i.e. hall is £25.00 and room £20.00). The Institute is currently used by the following organisations:- Pontarddulais Senior Citizens, Cor Glandulais,  Karate Club, Creative Cards Group, Quilting Classes, Sewing classes, Scrapbook Club, ARC, Art class, Slimming World, Tenovus, Christian Aid, W.I., Merched y Wawr, Careers , Coedbach Bowls Club, Hearing Wales and the Pontarddulais Local Produce Market.  Anyone wishing to hire a room or the hall or require further information can contact the Clerk to the Council

SWINE FLU 
Anyone wishing further information can click here

FREE HOME FIRE SAFETY CHECK
Anyone wishing a free home fire safety check can find Mid and West Wales Fire and Rescue Service's contact details by clicking on the link in the "Useful LInks" page.

COUNCIL PRECEPT
At the Town Council meeting held on Thursday 5th January 2017 the Council decided to increase its precept for the financial year 2017/2018 at £86,000. This equates to an increase of £0.51 (fifty one pence) per annum for a Band "D" property.

LOCAL POLICING
For details of your local police officer and PCSO's go to the Neighbourhood Policing Unit in the Useful Links page. The local police are now housed on the first floor of the Institute, 45 St Teilo Street, Pontarddulais.

REQUESTS FOR FINANCIAL ASSISTANCE 
Any organisation wishing to be considered for financial assistance can submit an application form to the Clerk to the Council and such applications will be considered in the March Council meeting. Applications must be accompanied by the organisations most recent balance sheet. The closing date for receipt of applications is the 16th February 2017. The Council's Grant Awarding Policy can be viewed under the "Council Policies" heading. The application can be downloaded by clicking on Application Form.

QUEEN'S JUBILEE 2012 
The Town Council made a one off donation of £1,000 to the Pontarddulais & Hendy Festival Committee to support the Jubilee Carnival held on the 30th June 2012.

RECYCLING
Anyone wishing replacement food waste bags, green bags or pink bags can now receive them via the Town Council by either telephoning or e-mailing the Clerk to the Council or by completing the enquiry form on this website. Click "Enquiry Form" on the left hand of the page. Alternatively they will be available in the Local Produce Market in the Institute on the second Wednesday of each month.

POSITIVE ENERGY
You can save money and help the environmentat the same time.
For free energy advice on how you can save money for heating, insulation and energy grants in rural Swansea ring Mark or Grant at Positive Energy on 01792 468271 or e-mail them atPositiveEnergy@groundworkbnpt.com  For further information visit their websitehttp://www.groundworkinwales.org.uk/

 CITY AND COUNTY OF SWANSEA'S LOCAL DEVELOPMENT PLAN
 Landowners, developers and the public have been invited to submit Candidate Sites for consideration whether they are suitable for inclusion in the City and County of Swansea's forthcoming Local Development Plan.The Town Council called a public meeting on Friday 16th September 2011 to discuss these sites. The notes from that meeting are available on Public meeting notes LDP.doc. The covering letter to the City and County of Swansea regarding that meeting are available on Letter to PLanning re Candidate Sites Public Meeting.doc. The Council discussed these Candidate Sites at a Special Council meeting held on the 22nd September 2011.  The Council's response is available under Minutes Special Meeting 22 Sept 11.doc

CONSUMER RIGHTS ACT 

 

Consumer Rights Act 2015

Consumer Rights Summary

ENGLAND & WALES

 

In-store:

1.      Point of Sale info for GOODS not sold online

 

2.      Point of Sale info for SERVICES not sold online

Online, distance and off-premises (e.g. "at home"):

3.      Point of Sale info for GOODS sold online

(Including info on 14 day return)

 

4.      Point of Sale info for SERVICES sold online

(Including info on 14 day return)

 

5.      Point of Sale info for DIGITAL CONTENT sold online

 

 

 

 

 

 

up to 30 days

 

If your goods are faulty, you can get an immediate refund.

 

up to 6 months

 

 

If it can't be repaired or replaced, then you're entitled to a full refund in most cases.

 

up to 6 years

 

If the goods do not last a reasonable length of time you may be entitled to some money back.

 

You DON'T have a legal right to a refund or replacement just because you change your mind. BUT… please ask us about our returns policy as we may be able to help in-store.

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit citizensadvice.org.uk or call 03454 04 05 06

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Services paid for in a shop

What Are Your Consumer Rights?

 

The Consumer Rights Act 2015 says:

 

ü You can ask us to repeat or fix a service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it.

 

ü If you haven't agreed a price beforehand, what you're asked to pay must be reasonable.

 

ü If you haven't agreed a time beforehand, it must be carried out within a reasonable time.

 

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit citizensadvice.org.uk or call 03454 04 05 06

 

 

 

 

 

up to 30 days

 

If your goods are faulty, you can get a refund.

 

up to 6 months

 

 

If it can't be repaired or replaced, then you're entitled to a full refund in most cases.

 

up to 6 years

 

If the goods do not last a reasonable length of time you may be entitled to some money back.

 

 

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit citizensadvice.org.uk or call 03454 04 05 06

 

 

 

 

 

 

The Consumer Rights Act 2015 says:

 

ü You can ask us to repeat or fix the service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it.

 

ü If a price hasn't been agreed upfront, what you're asked to pay must be reasonable.

 

ü If a time hasn't been agreed upfront, it must be carried out within a reasonable time.

 

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit citizensadvice.org.uk or call 03454 04 05 06

 

 

 

 

 

The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.

 

ü If your digital content is faulty, you're entitled to a repair or a replacement.

 

ü  If the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back.

 

ü If you can show the fault has damaged your device and we haven't used reasonable care and

skill, you may be entitled to a repair or compensation.

 

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit citizensadvice.org.uk or call 03454 04 05 06